Tokyu Stay is more than just a place to rest your head. It’s a haven designed to make your travel experience comfortable and enjoyable, whether you’re on a business trip or a vacation. From the moment you arrive, you’ll be greeted with exceptional service and a range of unique amenities.
Comfort and Convenience at Your Fingertips
Tokyu Stay goes above and beyond to ensure your stay is stress-free. Every room is thoughtfully equipped with modern conveniences like washer/dryer combos, kitchenettes, and microwaves. You can easily prepare meals using the provided cookware and utensils, or simply pop a frozen meal into the microwave. Free Wi-Fi throughout the hotel and a handy humidifier keep you connected and comfortable.
Need a little extra help with your wardrobe? Don’t worry, each room comes with a convenient pants presser. And, for those extended stays, you’ll find ample facilities like kitchenettes, cookware, and free Wi-Fi.
Safety and Security are paramount at Tokyu Stay. The 24-hour front desk provides peace of mind, with security personnel ensuring a secure environment. You can relax knowing your belongings are safe.
Staying Connected and Entertained
Tokyu Stay understands the importance of staying connected. Free wired and wireless internet access is available in all rooms, lobbies, and lounges. LAN cables are available for rent at the front desk.
Need to catch up on work or just want to browse the web? A free-to-use PC is located in the lobby and lounge.
Just want to relax and unwind? Tokyu Stay provides Video on Demand (VOD) services, offering a selection of entertainment options.
Keeping Your Stay Clean and Comfortable
Tokyu Stay takes pride in offering impeccable cleanliness. A washer/dryer combo is available in every room, allowing you to keep your clothes fresh and neat. Convenient cleaning services are available upon request.
For guests staying for multiple nights, a “Simple Cleaning” service can be requested. This includes changing towels, replacing nightwear, and emptying trash cans.
Guests staying for a week or longer, will also receive “Room Cleaning” once a week, which includes bed making, towel and nightwear changes, room cleaning, and trash removal.
Additional Services for Your Peace of Mind
Tokyu Stay provides 24-hour services for your convenience. This includes luggage storage, so you can explore the city without the burden of your luggage.
Need assistance with delivery or packing materials? The front desk is happy to help.
A Safe and Welcoming Environment
Tokyu Stay values your safety and privacy. Guest floors are secured for your peace of mind. Safety measures are in place throughout the hotel to ensure a comfortable and secure stay.
Ensuring a Smooth and Enjoyable Stay
Tokyu Stay is committed to providing a seamless experience.
- Contact the front desk if you have any questions or need assistance.
- Call the front desk if you are running late for your arrival time.
- Be aware of cancellation policies, especially if you are making reservations through non-official channels.
- Guests staying longer than 30 nights will need to pay their room charge and any outstanding fees by the last day of the current month.
Understanding the Details
Tokyu Stay provides clear and concise information on accommodation tax, room rates, and parking availability.
- Accommodation tax is added to the room rate for guests staying in Tokyo and Kyoto.
- Room rates are for accommodation only and do not include meals or other activities.
- Parking is available at some locations, but reservations are required.
Tokyu Stay is dedicated to offering a comfortable and memorable stay. With its range of amenities, exceptional service, and commitment to guest satisfaction, Tokyu Stay is the perfect choice for your next trip.
