This article aims to answer a common question many travelers have: Can you get compensation for a disrupted Tokyo flight?
It’s important to understand that Tokyo isn’t in Europe, so the European regulations that protect travelers from flight disruptions only apply in specific circumstances.
Eligibility for Compensation
You can only claim compensation for a Tokyo flight delay or cancellation if your flight originated in Europe and/or was operated by a European airline. Additionally, delays of at least three hours upon arrival or cancellations less than 14 days before departure are eligible for compensation. However, the airline must be deemed responsible for the disruption to be liable.
What Compensation Can You Claim?
If your flight meets the eligibility criteria, you might be eligible for compensation depending on the flight duration. The longer your journey, the higher the compensation amount.
Additionally, the airline is responsible for providing assistance if your flight is delayed or canceled. This includes meal and beverage vouchers, communication services, necessary travel arrangements, and accommodation.
Delayed Flights from Europe to Tokyo
If your flight from Europe to Tokyo was delayed, regardless of the airline, you might be entitled to up to €600 per passenger.
Cancelled Flights from Tokyo
Up to €600 per passenger in compensation could be yours if your Tokyo flight was cancelled less than 14 days before departure and the airline was at fault. Keep in mind that “extraordinary circumstances”, such as strikes or severe weather, may exempt the airline from paying compensation.
Refund Options for Cancelled Flights
In addition to compensation, you could also receive a full refund if your Tokyo flight is cancelled. You’re eligible if the airline didn’t provide an alternative flight or if you declined the offered alternative.
Don’t Settle for Travel Vouchers
Airlines may offer travel vouchers instead of cash refunds when a flight is delayed. We strongly advise against accepting them. Here’s why:
- The voucher restricts you to booking with the same airline.
- There might be a limited time frame to redeem the voucher.
- You may struggle to get your money back if the airline goes bankrupt.
Extraordinary Circumstances
While delays and cancellations exceeding three hours usually warrant compensation, the airline may deny it if extraordinary circumstances are involved. This includes events like:
- Severe weather
- Strikes within the aviation industry (excluding airline crew strikes)
- Political unrest
- Bird strikes
- Airport staff issues
Claiming Compensation
You can claim compensation for your delayed or canceled Tokyo flight within a specific time frame, usually up to six years in the UK.
Our experts at Flight-Delayed.com will help you navigate the complexities of claiming compensation. We will handle all the paperwork, communicate with the airline, and even take legal action if needed.
Getting Started with Your Claim
Submit your claim with Flight-Delayed.com and we’ll assign a specialist to your case. Our team will investigate your claim, gather necessary documentation, contact the airline, and ensure your rights are protected.
Make sure to keep all your travel documents including your passport, booking number, boarding pass, and any incurred expenses related to the delay or cancellation. The more information we have, the better equipped we are to help you obtain your Tokyo flight compensation.
Tokyo: A Vibrant City of Tradition and Technology
Tokyo is a fascinating blend of cutting-edge technology and ancient traditions. It’s a safe city with stunning landscapes, captivating tourists from around the world. As Japan’s capital, Tokyo boasts several airports, including Haneda International Airport and Narita International Airport, welcoming travelers from all corners of the globe.
Several airlines, such as British Airways, Air France, ANA, ITA Airways, JAL (Japan Airlines), and Emirates, offer flights to Tokyo from Europe, with or without layovers.
Don’t let a delayed or cancelled flight dampen your travel plans. Let Flight-Delayed.com fight for your rights and get you the compensation you deserve.
